Pool repairs
Pozzag AG, based in Menzingen in the canton of Zug, takes on individual swimming pool and hot tub repairs. Tell us where the pool is and what has gone wrong so that we can assess whether a site visit is possible.
The pool pump won’t start
Does the pump stay silent, stop shortly after starting or make an unusual noise? Describe what happens when it starts up and when you first noticed the fault. A photo of the rating plate helps us identify the pump.
The dosing system shows an error
Send the wording of the error message or a photo of the display. Include the make and model if you know them. If the message appears at a particular point in the operating cycle, mention that too.
What if you haven’t serviced my pool before?
You can still ask us about a repair. Send the postcode and town where the pool is located so that we can check whether we can help on site.
What should I send?
- Your name and a phone number we can reach you on
- Postcode and town of the pool or hot tub
- Which piece of equipment is affected and what you observed
- If available, a photo of the display or rating plate